1. Zimky’s role
Zimky provides digital job-card and repair-progress software to independent repair and service shops. Zimky does not perform repairs, hold customer property, set repair prices or guarantee a shop’s work.
2. Shop applications and accounts
A shop must provide accurate business, owner and contact information. Approval is controlled by Zimky. Login credentials and private setup links must be protected and used only by the approved shop.
3. Shop responsibilities
Shops are responsible for lawful customer consent, accurate job-card entries, progress updates, estimates, payment information, pickup verification and the physical care and return of customer property. Internal notes must remain professional and relevant.
4. Customer tracking
Customers do not create Zimky accounts. A tracking link, Tracking ID, registered mobile verification and pickup OTP are private. Customers and shops must not publish or misuse them. Tracking information is a progress aid; the handling shop remains responsible for the underlying service.
5. Plans, coins and payments
An active plan and at least one valid job-card coin are required to create a new job card. One coin represents one successfully created job card. Prices, duration, tax and package details shown at checkout control that purchase. Online activation occurs only after secure payment verification. Offline collections require admin verification. Coins expire one year after verified payment; unused expired coins cannot create jobs. Plan renewals are purchased separately rather than charged automatically.
6. Acceptable use
Users must not access another shop’s data, probe tracking links, submit false information, abuse OTP attempts, interfere with payments, duplicate credits, upload unlawful material or use Zimky for fraud.
7. Availability and changes
Zimky may maintain, secure, suspend or update the service where needed. Material pricing and plan changes apply as displayed for a new purchase or renewal. Existing job access may continue when a plan expires, while new job-card creation stops. Automatic SMS and WhatsApp delivery are not currently enabled. Shops must share tracking links and pickup updates directly with their customers.
8. Contact
Questions about these terms can be sent to zimky.official7@gmail.com.